Responsible gambling

Rich Casino is committed to providing a safe and responsible gaming environment for all its players, especially those from Australia. We understand the importance of promoting responsible gambling practices and preventing problem gambling.

Warning Signs of Problem Gambling

Before you start playing, take some time to reflect on your relationship with gambling:

• Are you spending more money than you can afford to lose?
• Are you neglecting other important responsibilities or activities because of gaming?
• Do you feel anxious, irritable, or restless when unable to play or when losing?
• Have you tried to cut down or control your gaming habits without success?

If you identify with any of these warning signs, it may be time to reassess your gaming habits and seek help.

Self-Exclusion Policy

We offer a self-exclusion policy for players who feel they need a break from our casino. This will temporarily block access to your account for a specified period, giving you time to reflect on your gaming habits.

To initiate the self-exclusion process:

1. Contact our support team via live chat or email.
2. Provide your account details and reason for requesting self-exclusion.
3. Choose the duration of the exclusion (from 24 hours to 12 months).

Responsible Gaming Tools

We provide various responsible gaming tools to help you manage your gaming experience:

• Deposit Limits: Set a daily, weekly, or monthly deposit limit to control how much you spend.
• Time-Outs: Temporarily lock yourself out of our casino for a specified period (24 hours to 12 months).
• Loss Limits: Set a loss limit to prevent excessive losses during a gaming session.

To access these tools:

1. Log in to your account and navigate to the "Responsible Gaming" section.
2. Follow the prompts to set or adjust your limits.

Support Organizations

If you're struggling with problem gambling, we recommend seeking help from reputable organizations that provide confidential support services:

• Gamblers Anonymous: A 12-step program for individuals struggling with compulsive gambling.
• Problem Gambling Foundation: A non-profit organization offering resources and support for problem gamblers.
• National Coalition Against Legalized Gambling: An advocacy group providing information and resources on responsible gaming practices.

Remember, help is always available. We encourage you to reach out to these organizations or our support team if you need assistance managing your gaming habits.

Responsible Gaming Pledge

We at Rich Casino are committed to promoting responsible gaming practices. By playing with us, you acknowledge that:

• You are 18 years or older and have the right to gamble.
• You understand the risks associated with gambling and will not exceed your means.
• You agree to use our responsible gaming tools and services.

Let's play responsibly together!